Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund.

Please do not return your purchase to the manufacturer..

There are certain situations where only a partial refund is granted: if applicablet)
* Any item which is not in its original condition, which is damaged or which has certain parts missing for reasons which are not due to an error on our part.t.

Refunds if applicable)


Refunds are ONLY processed based on production errors, such as incorrectly shipped, missing items.
We will also notify you of our decision to approve or reject your refund request..
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days..

Late or missing refunds if applicablet)

If you have not yet received your refund, please check your bank account again.u.
Then contact the entity that issued your credit card, as there may be a delay before your refund is officially posted..
Then contact your bank. There is often a processing time required before a refund is posted..
If you've done all of this and you still have not received your refund yet, please contact us at contact@shoptacase.com.m.

Sale items if applicablet)

Only regular priced items can be refunded. Unfortunately, sale items are not refundable.

Exchanges and returns where applicable)


All sales on the shoptacase.com site are final. SHOPTACASE is a consignment marketplace, which means that all of the items we offer on this site are supplied by independent suppliers. Once a product is sold, the supplier receives payment for his goods. For this reason, we are unable to process returns or exchanges..

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